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OUR POLICIES

CHECK-IN & CHECK-OUT

Standard check-in time is between 14:00 -21:00, and standard check-out time ends at 12:00 noon.

Different check-in or check-out time cannot be guaranteed and is subject to availability. 

For late arrivals, please inform at least two days before arrival day. A charge of 30 euros apply if the required check-in time is later than 22:00. GUEST will be charged for a whole day, if departure is after 17:00 in the afternoon.

 

 

SECURITY DEPOSIT

A refundable Security Deposit of 200 euros must be paid in cash at check-in.

Security Deposit is fully refundable at check-out, if there are no breakages, equipment failure or other incident caused by the GUEST during his stay.

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RESERVATION & BOOKING CONFIRMATION POLICY

To make a reservation, please send an email to athenianflats@gmail.com with the following information:

1.            The GUEST’ s full name and mobile number

2.            The name of the apartment you are interested in

3.            The dates you wish to stay

4.            The total number and age of people coming

 

Once we have received this information we will email you an Availability Confirmation, with payment details. To Confirm Booking, a bank deposit equal to the 100% of the cost of the stay is must, within 2 days of Availability Confirmation. Otherwise your reservation is canceled.

 

Confirmation for Bookings more than 28 consecutive nights

To Confirm Booking, a bank deposit equal to the 100% of the cost of the stay for the first 28 nights is must, within 2 days of Availability Confirmation. Otherwise your reservation is canceled.

For the rest of the stay, the GUEST will pay the HOST in cash, the first day of every 28 days period.

For bookings longer than 28 consecutive nights, the GUEST may have to sign a Short Time Rental Agreement with the HOST.

 

Confirmation for Bookings of non-consecutive days

(e.g.: 2 nights booked one week then 3 nights booked the next week)

Each group of days booked is treated as a separate booking and the relevant Confirmation policy for each booking will apply.

 

 

CHANGE OF RESERVATION

Change of reservation is subject to availability and may not be possible.

In the event of a change of reservation, there is a handling charge of EUR 10 per reservation. Depending on the new dates, the cost of your reservation may be higher than the original one. If you wish to make the change, you will also have to pay for this difference.

If you agree to the above-mentioned costs, a bank deposit of these costs is must within 2 days, otherwise your booking is canceled, and cancellation fees apply.

 

Please note the cancellation policy before committing to a Booking.

Rates may change without notice and may vary for special events except for confirmed reservation (deposit taken).

 

 

CANCELLATION POLICY

All bookings require a written cancellation notice (email: athenianflats@gmail.com).

Bookings made within 10 days of arrival, are 100% binding as of the day following the date of the reservation. Any changes or cancellations will be charged with 100%.

 

Cancellation for Bookings up to 28 consecutive nights

A 50 % refund will be made for cancellations received 7 days before date of arrival. No refund thereafter.

 

Cancellation for Bookings of more than 28 consecutive nights

A 50 % refund will be made for cancellations received 14 days before date of arrival. No refund thereafter.

 

Cancellation for bookings of non-consecutive days

(e.g.: 2 nights booked one week then 3 nights booked the next week)

Each group of days booked is treated as a separate booking and the relevant cancellation policy for each booking will apply.

 

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NON-ARRIVAL (NO SHOW)

If you fail to arrive on the arrival date, the entire booking will be cancelled automatically, and no refund will be issued.

If you fail to check in on the arrival date and you still want to stay at our apartments, please contact us within the arrival date, so that we can keep the reservation for the rest of the nights. Otherwise as mentioned above, the entire reservation will be auto-cancelled, and no refund will be issued. In such a case, you can use only the rest of the dates of the original booking, no change or cancellation is accepted.

 

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SHORTEN STAY (EARLY DEPARTURE)

For Bookings up to 28 consecutive nights

In case of early departure, the whole cost of the unused period is charged, and no refund will be issued.

 

For Bookings of more than 28 consecutive nights

In case of early departure, a new checkout date must first be agreed online with the HOST. The GUEST must pay the HOST for the 28 days following the date of cancellation, or if less than 28 days remain, through the end of the original reservation end date.

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RATES CHARGES AND PAYMENTS

All payments are to be done in Euros, by bank transfer (advance payment), or in cash (check-in).

All prices are quoted in Euros, per 2 persons (room rate) and per night. 

An extra cost of 15 Euros per person per night is aplicable after two persons.

You agree that you will pay to us the room rate for each day of your stay and any additional charges that apply to your reservation.

Prices are subject to availability and can change without notification due to fluctuations in charges and currency.

Seasonal prices or prices for special event periods may apply.

The "from" rates displayed on the website are indicative rates only, are subject to availability & terms and conditions apply. Please select dates and check availability to get the most up to date pricing.

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INFANTS & CHILDREN

Apartments are not suitable for infants and children younger than 12 years old. Third person's rate applies for children older than 12 years. GUEST must select "3 adults" instead of 2 adults in the reservation form.

 

 

OCCUPANCY

Normal occupancy is two people per apartment. Additional person (if apartment size permits) is extra chargeable. The number of people should be indicated in the reservation request, and this number cannot be exceeded.

 

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OBLIGATION TO SUBMIT PERSONAL DATA

GUEST is obliged to show his passport or ID card, and fill in a Registration Form, with personal information that HOST need for Tax Authorities, at check-in.

Refusal to submit one’s personal data or submission of false personal data, results in booking cancelation.

The HOST reassures that personal information will be treated with confidentiality and respect, and just for the reasons described above.

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GENERAL TERMS AND CONDITIONS

  1. Pets are not allowed in all Athenian Flats

  2. Smoking is strictly prohibited in the Athenian Flats buildings and in all the apartments' rooms

  3. Respect the quite hours (14:00 – 17:30 and midnight to 7:00 am)

  4. No parties, events or invite other people to stay over is allowed

  5. Lock the door and the windows when you leave the premises

  6. Breakages, equipment failure or other incident, are to be reported to the HOST immediately. For any damage caused to Athenian Flats' facilities, including furniture and other goods during apartment occupancy, the GUEST may be liable to pay the cost of repairs or replacement.

  7. You must empty the fridge and carry empty bottles, garbage, or other food staff, out to a waste collection point.

  8.  If you have moved furniture, please put them in their original places.

  9. The HOST have no responsibility of any loss of GUEST's personal belongings.

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  • FACILITIES AND SERVICES

Whilst care is taken to ensure that the description of our facilities and services is accurate, these are continually being changed, upgraded, and on occasion taken out of service. If any feature or facility is essential to the lessee in choosing a particular apartment, it is his responsibility to confirm with the HOST prior to making the reservation, that the feature or facility will be available during his stay. To the extent permitted by law, the HOST is not liable for omissions, errors, or changes to the facilities at an apartment, whether temporary or permanent.

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  • USE OF INFORMATION

The GUEST agrees that the HOST may use his email address to send information on Athenian Flats.

 

  • BOOKING INTERRUPTION RELATED TO DISRUPTIVE BEHAVIOR 

If the GUEST's behavior does not conform to the general rules established at Athenian Flats or the instructions handed out by the HOST, and if, despite the notifications or warnings of the HOST, the GUEST does not stop disturbing the order and safety at the apartment he rented or at the block of flats the apartment is located and at its surroundings, the HOST has the right to immediately cease to provide the GUEST with the accommodation services. All actual expenses caused by the aforementioned measures are paid for by the GUEST.

 

  • THE HOST’s RIGHT TO CANCEL A BOOKING 

The HOST is not responsible for booking cancellation related to force majeure circumstances. In this case the GUEST has the right to receive the prepaid cost of accommodation. The HOST’s responsibility is limited only to refund of the received amount, and it does not bear liability to compensate for other expenses or anything else. In case of force majeure, if possible, the HOST can offer to exchange the booking for another accommodation type as an option.

At any time, the HOST has the right to change its content and terms of this agreement informing the GUEST through the website. The change takes effect immediately, but for the GUEST the terms that existed at the moment of booking stay in effect.

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  • For these POLICIES, TERMS & CONDITIONS, Athenian Flats is mentioned as the HOST or WE, and Customer, is mentioned as the GUEST or You.

 

  • These terms and conditions are governed by and will be construed in accordance with the Greek Law. The Law Courts of Athens Greece, are the only responsible for any dispute.

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